Frequently Asked Questions
What is Arts & Crafted?
Arts & Crafted is a handmade gift shop and creative studio that reimagines the tie-dye process to create art with a purpose. Every piece is infused with heart and healing, crafted using sterile IVF needles and a little magic we call baby dust. Every product is completely customizable from the tie-dye colors to the personalized patches that tell your story.
Our mission is to help people honor their stories, celebrate their journeys, and feel seen through colorful, one-of-a-kind creations.
Who is Arts & Crafted for?
Arts & Crafted is for anyone who finds beauty in meaningful things. Whether you’re navigating fertility, going through a season of change, celebrating a milestone, or just want something special for yourself or a gift, our personalized tie-dye goods are made for you!
I didn’t go through IVF. Is Arts & Crafted still for me?
Yes. Our story may have started with IVF, but our message is universal. We are here for anyone who believes in turning challenges into creativity, in finding joy in small glimmers, and honoring the journey that brought you here.
What makes your tie-dye process different?
We reimagine the tie-dye process using sterile IVF needles and a little magic we call baby dust. We transform tools of resilience into something bold, beautiful, and healing. No two pieces are ever the same. They’re perfectly imperfect and one-of-a-kind. This is not just tie-dye; it’s art with a purpose, rooted in intention, meaning, and a genuine desire to help bring a smile to your face.
What is baby dust?
"Sending baby dust your way" is a phrase shared in the fertility community to send hope, strength, and support. It’s not something you can hold…but it’s something you feel. At Arts & Crafted, our tie-dye is the baby dust! Every piece is handmade using non-toxic dyes and sterile IVF needles to turn emotion into art and healing into something beautiful.
How do I care for my tie-dye items?
All of our handmade tie-dye goods are created using non-toxic tie-dye and we pre-wash all goods with Truly Free detergent, making them gentle for babies, sensitive skin, and everyday use.
Care instructions:
• Wash cold, inside out, with mild detergent
• Tumble dry low or lay flat to dry
• No bleach
• Iron carefully around decorated areas
Tie-dye will evolve slightly over time…and that’s part of the magic!
What are your products made from?
We source and upcycle new, high-quality, 100% certified organic cotton canvas whenever possible. Our products are thoughtfully sourced for their durability, structure, and everyday function. Arts & Crafted is not affiliated with the original blank brands. We give them new life through handmade tie-dye.
Do you offer anything other than tote bags?
Yes. We’re expanding our collection to include wearable art, keepsakes, baby gifts, and thoughtful home and lifestyle items. Stay up-to-date with new product drops and seasonal collections.
Do you accept custom orders?
We do. Custom orders are our favorite way to create something uniquely yours. Just select the custom tie-dye option at checkout or e-mail us. Fully personalized orders may take up 7-10 business days to produce before shipping. We can also work with you to expedite this timeline!
Can I personalize my Arts & Crafted products?
Yes! Choose your tie-dye colors and personalize with patches that tell your story. Every product from Arts & Crafted is truly one-of-a-kind.
Can I request specific tie-dye color combinations?
Of course! Look for the custom tie-dye option and then you can write in the color combinations you'd like in the special requests field.
Why are some colors priced higher than others?
The tie-dye process is beautifully unpredictable, which is one of the things we love most about it. Some color combinations take longer to create, require extra prep work, or use more dye to achieve the rich, vibrant look we aim for. That extra time, care, and material cost is reflected in the final price, making each piece as unique as the process behind it.
How do patches work with my order?
You choose 1 theme for your patches and then we select which patches we will include. You'll also choose which mini patches you want - either hearts or stars. If you want a specific patch, you can write it in the special requests field and we will do our best to honor your request.
Can I choose where patches are placed on my item?
Patch placement is part of our design process - we carefully select the best positioning for your chosen theme and patches to create a beautiful, balanced design.
Why are the Featured Add-Ons an additional cost?
Featured Add-Ons are premium patches with special designs, higher-quality materials, or more intricate details. These iron-on patches are more difficult to source and are offered as optional upgrades to enhance your tie-dye items beyond the standard patches that are already included with your order. These patches add an additional layer of personality to your tote bag or handmade tie-dye pieces, making your Arts & Crafted product feel like it was truly meant for you!
How long will it take to receive my order?
Most in-stock and tie-dyed items ship in 3 to 5 business days. While most of the tie-dye has been pre-made, every order is personalized with iron-on patches. Custom tie-dye requires additional time - please allow 7-10 business days before an item ships. Once shipped, you’ll receive tracking info and can follow your order using the Shop app.
How much is shipping?
U.S. shipping is free on orders over $35. If your order is under $35 USD, you can choose from different shipping options at check-out for either standard ground shipping or expedited shipping. If you’re local to Chicago and want to pick up in West Town, just reach out before placing your order, and we will arrange a special pick-up option for you.
Do you ship internationally?
If you’re outside the U.S., please send us an e-mail: hello@artsandcrafted.com or send us a DM on Instagram @artsandcraftedstudio before placing your order. That way, we can come up with the best solution to ensure that your order reaches you.
What gift options do you have?
Our handmade tie-dye items make heartfelt gifts for birthdays, IVF transfers, baby showers, rainbow babies, loss anniversaries, holidays, and more. Need help picking something meaningful? Send us an e-mail (hello@artandcrafted.com) or send us a DM on Instagram (@artsandcraftedstudio). We’re happy to help you customize a gift just for you! If you'd like to give the gift of Arts & Crafted to someone you love, but don't want to personalize it for them, you can order a gift card. We offer different denominations starting at $25!
Do you accept returns?
Because each item is handmade and uniquely created, we do not accept returns. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at hello@artsandcrafted.com with your order number and a clear photo. We’ll review it and make it right.